npmCamp

  • Impact Hub Oakland 2323 Broadway Oakland, CA

You don't suck at communication: an empathetic communication primer

I hear it all the time, how awful people think they are at getting their points across. And almost every time someone says it, I know how false the statement is. Nobody sucks at communication; they just have a hard time articulating opinions in a way that people that can or are willing to understand. As a stutterer, I am well-versed in the struggle of verbalizing ideals and the resulting communications breakdown that happens when I'm unsuccessful. Once I reframed my view of my stuttering from negative to positive, I was able to approach conversations in a way that benefited both me as the speaker and my listener. 

What I did was start practicing empathetic communication. Yes, empathy is a buzzword and we all know how important communication is on teams. But this way of conversing with coworkers is invaluable for one huge reason: empathetic communication fuels collaboration. This talk dives into what an empathetic conversation looks and feels like; helps you understand how to approach interactions from an empathetic standpoint; and lays out the keys to collaboration on any team you find yourself on. People problems may be inevitable, but they can also be entirely avoidable. And that starts with empathy.

This even is open to the public. You can buy tickets here.